Terms of Use

1. Scope and acceptance

Skedari is provided by AXII L.L.C, NUI 812035526, Rr. Hasi 18, Prishtina, Republic of Kosovo. By opening a workspace or using the service, your firm and each of its users accept these terms.

Skedari is currently offered only in the Republic of Kosovo, to law firms and business entities registered in Kosovo. It is not offered to individual consumers and does not target other markets.

2. Definitions

• Firm — the entity that contracts the service and owns the workspace.
• User — the person the firm authorizes to access the workspace.
• Administrator — the user with the firm's SUPER_ADMIN role.
• Content — documents, archived emails, client and matter data, and any other material the firm uploads or creates in Skedari.

3. Accounts and access

• The firm's administrator invites users and sets their permissions.
• Accounts are personal. Credentials are not shared between people, and one seat cannot be used by two people at the same time.
• The firm is responsible for actions taken by its accounts and for removing access when a user leaves.
• If you suspect an account has been compromised, notify support@axii-llc.com immediately.

4. Content remains yours

The firm retains full ownership of its content. We acquire no rights over it.

You grant us only the limited technical license we need to provide the service — storing, indexing, searching, versioning, backing up, and displaying the content to your firm's authorized users. This license ends when the content is deleted.

We do not sell your content, do not use it for advertising, and do not train models on it.

5. Skedari's intellectual property

The software, interface, documentation, name, and distinctive marks of Skedari remain the property of Axii LLC and are protected by Kosovo copyright and industrial-property law. You receive a non-exclusive, non-transferable right of use for the duration of the subscription.

You may not:

• copy, decompile, or attempt to extract the source code;
• resell, sublicense, or provide the service to third parties without a written agreement;
• remove proprietary notices; or
• use the service to build a competing product.

6. Acceptable use

By using Skedari, the firm agrees not to:

• upload content it has no legal right to, or that infringes the rights of others;
• knowingly upload malware or harmful code;
• attempt to bypass technical limits, quotas, permissions, or the separation between firms, or access another firm's data;
• perform security or load testing without our prior written authorization;
• use automated systems that endanger the stability of the service; or
• use the service for unlawful purposes.

7. Plan limits

Seats, storage, and Skedari AI credits are technical limits enforced by the system. When a limit is reached, the relevant actions are blocked until space is freed or capacity is added. The limits and their pricing are described in the Terms of Sale.

8. Skedari AI — a work tool, not legal advice

Skedari AI generates automated answers based on your documents. It is an aid for professional work and does not constitute legal advice.

• Answers may be inaccurate, incomplete, or out of date. The lawyer remains fully responsible for verifying any information before using it in client work, filings, or in court.
• Cited sources must be checked against the original document.
• Using the assistant involves sending content to external language-model providers, as described in the privacy policy. The firm decides for itself whether its material may be processed this way.
• The administrator controls which users have access to the assistant.

9. Professional obligations and confidentiality

Skedari is a tool, not a replacement for your professional obligations. The firm remains responsible for maintaining professional privilege under the Law on Advocacy and the rules of the Kosovo Bar Association, as well as for protecting clients' personal data under Law No. 06/L-082.

On our side, we treat the firm's data as confidential and access it only when necessary to provide the service, to keep it secure, or when required by law.

10. Third-party integrations

The Outlook and Gmail add-ons, as well as any other integration, are also subject to the terms of the respective providers. We are not responsible for changes to or interruptions in their services. You can disconnect an integration at any time from your workspace settings.

11. Availability and support

We strive to keep the service continuously available, but we may carry out planned maintenance. For long planned outages we notify firm administrators in advance. Support is provided by email at support@axii-llc.com, usually with a response within 1–2 business days, and by phone at +383 49 623 072, Monday to Friday, 09:00–17:00.

12. Backups

We keep system backups for recovery purposes. They are not an archiving service for you: the firm must keep independent copies of essential documents, in line with its own professional obligations.

13. Suspension and termination

We may suspend access when:

• the subscription expires or payment is not made;
• a payment is refunded or disputed with the bank;
• these terms are breached, in particular section 6; or
• we are required to by law.

Except in urgent cases or where the law requires otherwise, we give prior notice and an opportunity to fix the issue. The firm may stop using the service at any time by cancelling auto-renewal.

14. Data export and deletion

While the workspace is active, the firm can download its own documents. After the relationship ends, data is deleted within 90 days. If you need a full export before deletion, write to us as early as possible at support@axii-llc.com. Full timelines are in the privacy policy.

15. Warranties and liability

The service is provided with due professional care, but without any warranty that it will be uninterrupted or entirely free of errors. To the extent permitted by Kosovo law, we are not liable for lost profits, loss of clients, indirect damages, or the consequences of relying on Skedari AI-generated content without verification.

Our total liability is limited to the amounts the firm has paid us during the last 12 billing periods (about 360 days). Nothing excludes liability that cannot be excluded by law, including intent and gross negligence.

16. Indemnification

The firm agrees to defend and indemnify us against third-party claims arising from the content it has uploaded or from use of the service in breach of these terms.

17. Changes

We may update these terms. For material changes we notify firm administrators by email at least 30 days in advance. Continued use after the effective date constitutes acceptance; if you do not agree, you may cancel renewal.

18. Governing law

The law of the Republic of Kosovo applies. We try to resolve disputes by agreement; failing that, the courts of Prishtina have jurisdiction.

19. Contact

AXII L.L.C · NUI 812035526 · Rr. Hasi 18, Prishtina · support@axii-llc.com · Full contact details